IT service and service model
Our Service
Service Model

Professional services
Technical Support
Consulting

Why GBNet
Why GBNet
Employee Profile
Technical Skills
Communication Network




Consulting
IT Service Outsourcing

Initiated from an in-house support for GBNet Group, GBNet IT service outsourcing business has grown to provide mature one-stop IT service total solution for the customers who are in demand of work efficiency enhancement and information cost reduction by means of experience in technology and service over a decade and superior resource accumulation in modern IT service management system.
GBNet IT Service Outsourcing includes the Internet Data Center (IDC) and IT maintenance outsourcing service, complying with the advanced industrial criterion such as ITIL, ISO27001 to improve the holistic operation management capability and service level through formulating the integrated and defined process standard. Furthermore, GBNet IT service outsourcing can assist the customers with business success by integrating the GBNet BPO advantageous resources through overall, efficient, high-quality IT service.




Our service does not just end with installation. After roll-out, we will continue to provide solid technical support, to ensure that the system runs smoothly and minimize unnecessary damages caused by technical problems. Fundamental technology information will also be given to you, so that your system can be fully utilized and perform effectively. We are committed to ensuring that "service creates value" for you.




Technical Support

3 Level Technical Support System
Technical Support Team
Technical Support and Knowledge Management

Consulting

Customer Requirements
Characteristics of Solution
IT Service Outsourcing
Business Scope
Advantages of IT system outsourcing
IT Maintenance Outsourcing
Service Scope