IT service and service model
Our Service
Service Model

Professional services
Technical Support
Consulting

Why GBNet
Why GBNet
Employee Profile
Technical Skills
Communication Network




Technical Support Team


41% of our worldwide technical services staffs are engaged in the technical support field. We have over 50% engineers who are specially trained to ensure that they can solve your technical problems accurately and who are required to attend a minimum of 3 weeks' technology update and reinforcement training course every year. For network problems, our specialized R&D engineers will be able to provide solutions.



Our service does not just end with installation. After roll-out, we will continue to provide solid technical support, to ensure that the system runs smoothly and minimize unnecessary damages caused by technical problems. Fundamental technology information will also be given to you, so that your system can be fully utilized and perform effectively. We are committed to ensuring that "service creates value" for you.




Technical Support

3 Level Technical Support System
Technical Support Team
Technical Support and Knowledge Management

Consulting

Customer Requirements
Characteristics of Solution
IT Service Outsourcing
Business Scope
Advantages of IT system outsourcing
IT Maintenance Outsourcing
Service Scope